Returns and Refunds Policy
Thank you for shopping at Sunrise Wholesale Co. This Returns and Refunds Policy outlines the terms and conditions applicable to returns and refunds for purchases made on our website https://sunrisewholesaleco.com/ (the “Site”).
Returns
We accept returns for eligible products within [number of days] days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Returns are subject to inspection and approval by our team.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
Exchanges
We do not offer exchanges at this time. If you need a different item, size, or color, please return the original item for a refund and place a new order for the desired item.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@sunrisewholesaleco.com with details of the issue. We will work with you to resolve the problem as quickly as possible.
Non-Returnable Items
Certain types of items are non-returnable, including:
Gift cards
Downloadable software products
Personalized or customized items
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at sales@sunrisewholesaleco.com.